March 14, 2018

Remote / On-Site Assistance

Businesswoman talking on the phone with support and smiling

Imagine Having Experts Ready To Answer Any And All of Your Technology Questions…

You’re busy enough running your business.

You don’t need any more interruptions than you already have.

You and your workers have “bigger fish to fry” than to deal with computer issues or research how to fix them.

You may have questions about seemingly small annoyances like:

  • “Is it me or has my computer been running really slow lately?”
  • “All of a sudden I started getting this annoying error message. Can you help me fix it so it doesn’t pop up anymore?”
  • “I think we need to update some of our computers, servers, or maybe even our network, because everything seems to be running super slow lately. I’m not even sure where to start. Can you help us?”

Sometimes these everyday questions regarding issues that seem small, could be signs of bigger, more involved issues to come – along the lines of:

  • Malware infections
  • Ransomware infections
  • Computer crashes
  • Server crashes
  • Network crashes
  • … And others.

As these questions start to linger and pile up, getting them answered can be a pain when you don’t have anybody with a technical background to help.

With that said, this is where having a set of “go to” tech experts will make your life easier.

Quick and easy technical help is just a chat message, email, or phone call away.

You’ll have all of their expertise working for you instead of you having to keep up with technology, jargon, and of that other cyber-security “stuff.”

On top of that, you’ve probably noticed that technology continues to play an increasingly important part in the success of your business.

This is why it’s important to have these a team with technical expertise ready to help you both remotely or on-site.

For help, it’s as simple as requesting remote assistance for quick help or you can schedule an on-site visit for escalated issues.

For remote assistance, remote support apps are available that enable connections to your computer from a remote console (via the Internet).

This means it’s possible for our experts to work directly on your computer system within minutes and quickly fix your issue(s).

It will be almost as if the tech engineer was physically side-by-side with you at your desk – able to see your screen and help as needed.

This allows for quickly fixing issues that could turn into bigger things or time-wasting annoyances.

Along with the remote access, there are also other communication methods like live chat that can be used to assist you and your workers with their issues.

For escalated issues that can’t resolved remotely and require on-site assistance, feel free to schedule an on-site visit to get those issues resolved asap.

Ready to get expert help and make things easier on yourself?

Yes! Let’s Get Started!  >>