January 4, 2017

Managed Services (MSP)

Why Managed Services?

Managed services is mainly about the prevention of downtime or issues that lead to lost time and productivity. The 2-minute video below explains many advantages of using a Managed Service Provider (MSP) like us.

With Managed Services, computers are kept up-to-date and are monitored proactively to check for potential warning signs before problems occur. These updates include keeping antivirus software up-to-date and on-going scanning for security holes and vulnerabilities then patching them as they’re found.

If there is a warning, our engineers are notified of it automatically. From there, we fix them in order to prevent downtime. This leads to more reliability and up-time of critical systems.

With traditional IT and computer support, a device or computer must break before anything is done to fix it. This creates a situation where there must be a problem (whether it’s downtime, a major deficiency, or a malware or ransomware infection) in order for it to be fixed or optimized. This type of support is known as “break / fix”. Once something breaks, it gets fixed.

Over time, “break / fix” tends to lead to more and more dips in productivity due to the breakdown of a device or computer. Another thing to note with “break / fix” support is that usually only symptoms of a problem are fixed, instead of the real problem itself.


In-Depth: What is Managed Services?
Managed Services is a strategic method for improving operations and cutting expenses via the practice of outsourcing, on a proactive basis, Information Technology management responsibilities and functions.

For a more in-depth explanation of what Managed Services is, see the following 3-minute video:


Are you experiencing issues with your computers or IT devices?
Do any of these sound familiar to you?
  • Your computers always seem to be running slower than they should.
  • Your employees have trouble accessing files or printing documents right when they need them most.
  • You’ve had issues for a while, but your IT company hasn’t been able to resolve the problem.
  • The minute you get a problem resolved, something else pops up.
  • You never know when your systems will go down, so you’re always playing catch up.
  • You’re tired of dumping money into your network and getting lackluster performance.

The above issues can be resolved by our Managed Services.

Sign up for a no cost, no obligation, FREE IT Consultation today!


Productivity Reasons To Choose Managed Services:
  • Increase Employee Productivity
    Increase your employee productivity due to optimized systems and less downtime.
  • Enjoy More Uptime
    Software patching and proactive maintenance contribute to keeping IT systems faster and more stable. We also help you stay ahead of technology issues without thinking about them.
  • Keep Your Business Safe
    Managed Service Providers protect your data with backup and disaster recovery solutions.
    *70% of small firms that experience a major data loss go out of business within a year.
  • Focus On What Is Most Important
    With a Managed Service Provider, you can rest easy knowing that you have a team to take care of computer, network, and other technology issues. This frees up resources to focus on your organization. You can focus on what is most important while we handle the technology.
  • Simplify Support Issues
    Many organizations deal with multiple technology vendors. When something goes wrong, your staff may struggle to find the right people to call. With a managed service provider, you’ll have one point of contact to handle all of your technology issues.

Financial Reasons To Choose Managed Services:
  • Reduce Costs And Wasted Resources While Improving Your Technology Systems
    Insight from our systems analysts, network architects, and project managers can improve your IT productivity and reduce costs by optimizing the performance, reliability, flexibility of your company’s technology. We will identify potential risks, recommend effective solutions, and opportunities to create new capabilities to meet changing demands of your efficient office.
  • Lower Total Cost Of Ownership
    Preventive, proactive maintenance lowers your total cost of ownership over time. By avoiding preventive maintenance, many small- to mid-sized businesses have outdated technology systems that are not maintained or managed correctly, and they are setting themselves up for expensive problems over time.
  • Easier Financial Management
    Potentially saves money with monthly fixed costs as opposed to sporadic costs from month to month.
  • An Entire Workforce Without The Employee Hassles
    No settling for a single employee, when you can get a whole team. Plus, no employment tax or benefit hassles.

We can help…

We have been providing IT and computer services to consumers and organizations in the Chicagoland area for years. The good news is that we can help you too! We’ll save you time and take the headache out of you having to deal with a pesky slow computer or a device that’s not functioning properly. If you’ve been worrying about how to manage all of your computers, laptops, servers, and other devices, we can help.

One of the first things we can do to help is to analyze the current condition of your computers, servers, and other devices with a no cost, no obligation, FREE IT Consultation.