Imagine never having to worry about your computers and systems…


You'll have more time to focus on what you want to...

Spend less time worrying about computer stuff that you shouldn't have to...

You'll gain peace of mind knowing that your computers and systems are supported with these features:

Preventative Maintenance

On-going optimizations and preventative maintenance are performed to protect and extend the life of your technology – saving you money.

24/7/365 Proactive Monitoring

Your computers and systems are proactively monitored to find (and fix) any deficiencies, potential speed bumps, or security holes – this secures your technology.

Remote / On-Site Assistance

Quick and easy help is just a phone call, chat, or email away, if an issue arises. Simply request remote assistance for quick help or schedule an on-site visit for escalated issues – relieves your tech headaches.

Data Backup And Disaster Recovery

Backup and recovery services are put in place to protect your company records and other data in the event of a disaster – providing you with peace of mind.

Premium Antivirus & Anti-Malware

Premium Antivirus and anti-malware software is installed on your computers and automatically kept up-to-datekeeping your systems secure and protected.

On-Going Software Updates / Optimization

Your systems’ apps and programs are constantly scanned to make sure that they’re up-to-date with the latest versions – keeping you secure and running efficiently.

Data Breach And Vulnerability Scans

Constant scans for vulnerabilities and sensitive information are performed on your computers – includes the estimated financial cost of a data breach.

Monthly Reports

Monthly reports are provided to help you understand the health of your computers and systems along with their lifecycles – improving your budgeting and forecasting.

Internet connectivity is required for us to be able to connect remotely.

Discover how easy it can be to free yourself from technology headaches

Whether you’re the business owner, operator, or manager - make it easy on yourself.

Discover just how simple it can be when your technology is not on your list of "things to do".

Research shows that many organisations lack the resources to manage their IT themselves.

Here’s a story about a sales guy named John.

John has a background in sales and business. He heads the sales department at the small company that he works for.

He also takes care of the computers and systems at the company.

Now, John’s background is not in technology. He doesn't know a whole lot about computers and systems, he just happens to be the one in office that knows the most about computers.

Thus, the company puts him in charge of taking care of the computers and all of the technology.

The situation is now that John thinks he knows what he's doing but in all honesty, he has no training in it.

Also, if there was ever a disaster, John really wouldn't know what to do.

John did go ahead and set up a backup system for the company but it has never been tested.

Since John doesn't know a whole lot about it and computers, nobody knows if it will even work in a disaster situation.

So now that John has everything set up, John goes back to doing his original job - in sales.

Now, he's doing the sales side of things along with the technology side of things.

Over time, as John continues to support the computers and systems, his sales numbers start to drop.

… And the computer support starts to take up more and more of John's time.

At this point, it seems as though John has actually become the IT guy and not the sales guy.

The company's sales continue get lower and lower because John is supporting the computers instead of conducting sales calls, etc.

On top of that, nobody really knows if John's doing a sufficient job of supporting the computer network, which now includes servers and network components.

Everybody in the office only knows that things are still running.

Nobody knows if the computers or network is running efficiently or not…

Or if things are up to date…

Or if things are properly secure…

Or if things have been optimized.

As the story goes, one of the company’s computers crashes due to malware.

It happens to be the accounting computer.

As luck would have it, the backup systems were not configured properly and everything from that one computer was completely lost.

This lost data includes: company records, company documents, company archives from the last 3 years, and other miscellaneous company data.

The research shows that increasingly many companies and organisations do not have the resources to manage everything themselves any more, which is why they decide to outsource their IT. IT costs are expensive, yet the problems keep occurring so you have an unreliable system; • You are unable to budget for IT needs because you never know what you’ll be up for; • You are concerned about your business’s growth potential because your IT infrastructure costs are ongoing; These are the signs of what to look for when looking for a managed service solution: • They will constantly monitor your IT system; • Meet all your technology needs; • Provide knowledgeable and friendly support staff and IT experts; • Install what is best for your business; • Are very responsive when there is a problem. So remember, managed services can be reliable, will give your business greater stability and will be at a fixed cost. What’s not to love?

  • Due to having trained engineers working for you to keep your computers and systems in tip-top shape.

  • Not having to handle your technology tasks frees you up to do things you really need to.

  • Being able to focus more time on the things that you should be will increase your productivity.

  • You know that technology plays a big part of your business, but you also know your limitations on technology stuff.


Who We Are And How we help

Nominated for the Small Business of the Year 2017, Media Moon, LLC. is a managed IT service provider (MSP) that aims to give you peace of mind and increased productivity. This is achieved by managing and optimizing your technology. Prevention is key and one of the goals is to provide support that is focused on preventing downtime caused by technology.

Tools such as remote monitoring and management are used to stay on top of the health of your website, computers, and systems. If an issue arises, it will be fixed before it causes downtime. This ultimately leads to the streamlining of your operations and eventually your growth.

The main goal is to do more than provide web and IT support - it's to provide you with as much prevention and foresight as possible to keep your technology up and running optimally.

Memberships, certifications, accolades, and accreditations:

Small Business Of The Year Nominee

We were nominated for 2017 Small Business of the Year by the Hoffman Estates Chamber of Commerce and Industry.

MBE Certified

City Of Chicago
We’re Minority Business Enterprise Certified by the City of Chicago.

5 Out Of 5 Stars

We’re rated 5 out of 5 stars on Facebook.

5 Out Of 5 Stars

We’re rated 5 out of 5 stars on Google.
We’re rated 5 out of 5 stars on

A few words from our happy clients...